/* ===== BLUDIALER AGENT INTERFACE - MODERN REDESIGN ===== */

/* Hide unwanted elements */
#Tabs,
#Tabs table,
#Tabs td,
.bludialer-hidden-info {
    display: none !important;
    visibility: hidden !important;
}

#busycallsdisplay,
#busycallsdisplay a {
    display: none !important;
}

#AgentViewLinkSpan,
#AgentViewLink {
    display: none !important;
}

/* Hide manual dial link under customer details (keep sidebar one) */
#DiaLlOgButtonspan,
#ManuaLDiaLButtons {
    display: none !important;
}

/* Hide commit button */
#MainCommit,
.bd-hidden-commit {
    display: none !important;
}

/* Base Layout */
.bludialer-agent-layout {
    font-family: 'Poppins', sans-serif;
    color: #1e293b;
    background: #f5f5f5;
    height: 100vh;
    overflow: hidden;
    display: flex;
    flex-direction: column;
}

/* Top Nav Bar - Dark Blue (Unified Header Strip) */
.bludialer-top-nav {
    background: #1a365d;
    color: white;
    padding: 0 24px;
    height: 50px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
    flex-shrink: 0;
    z-index: 1000;
}

.bd-top-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: #1a365d;
    color: #fff;
    padding: 0 24px;
    height: 50px;
    width: 100%;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.bludialer-logo-area {
    display: flex;
    align-items: center;
    gap: 16px;
}

.bd-header-logo {
    display: flex;
    align-items: center;
    padding-left: 16px;
}

.bd-header-logo-img {
    height: auto;
    max-height: 32px;
    vertical-align: middle;
}

.bd-header-logout {
    color: white;
    text-decoration: none;
    font-size: 14px;
    font-weight: 600;
    padding: 8px 16px;
    border-radius: 6px;
    background: rgba(239,68,68,0.2);
    transition: background 0.2s;
}

.bd-header-logout:hover {
    background: rgba(239,68,68,0.3);
}

.bd-header-logout-wrapper {
    display: flex;
    align-items: center;
}

.bludialer-logo-text {
    display: flex;
    flex-direction: column;
}

.bludialer-logo-main {
    font-size: 24px;
    font-weight: 700;
    letter-spacing: 1px;
    line-height: 1.2;
}

.bludialer-logo-subtitle {
    font-size: 11px;
    font-weight: 400;
    letter-spacing: 0.5px;
    opacity: 0.9;
    text-transform: uppercase;
}

.bludialer-menu-toggle {
    width: 40px;
    height: 40px;
    background: rgba(255,255,255,0.1);
    border-radius: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    color: white;
    font-size: 20px;
}

.bludialer-top-right {
    display: flex;
    align-items: center;
    gap: 16px;
}

.bludialer-agent-info {
    font-size: 13px;
    display: flex;
    align-items: center;
    gap: 12px;
}

/* Main Status Row - Light Grey */
.bludialer-status-row {
    background: #e5e7eb;
    padding: 12px 24px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-shrink: 0;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
}

.bludialer-start-calls-container {
    display: flex;
    align-items: center;
    gap: 8px;
}

.bludialer-start-calls-btn {
    padding: 14px 32px;
    background: #10b981;
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.2s;
    box-shadow: 0 2px 8px rgba(16,185,129,0.3);
}

.bludialer-start-calls-btn:hover {
    background: #059669;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(16,185,129,0.4);
}

.bludialer-pause-btn {
    padding: 14px 32px;
    background: white;
    color: #1a365d;
    border: 2px solid #1a365d;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.2s;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.bludialer-pause-btn:hover {
    background: #f1f5f9;
    transform: translateY(-1px);
    box-shadow: 0 4px 8px rgba(0,0,0,0.15);
}

.bludialer-pause-btn.paused {
    background: #f59e0b;
    color: white;
    border-color: #f59e0b;
}

.bludialer-pause-btn.paused:hover {
    background: #d97706;
    border-color: #d97706;
}

/* Disposition Button */
.bd-dispo-btn {
    padding: 14px 32px;
    background: #1C6DD0;
    color: #fff;
    border: none;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: opacity 0.15s ease, transform 0.1s ease;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
    font-family: 'Poppins', sans-serif;
    opacity: 1;
}

.bd-dispo-btn:hover:not([disabled]) {
    opacity: 0.9;
    transform: translateY(-1px);
    box-shadow: 0 4px 8px rgba(28,109,208,0.3);
}

.bd-dispo-btn[disabled] {
    cursor: not-allowed;
    opacity: 0.45;
}

.bludialer-status-center {
    display: flex;
    align-items: center;
    gap: 16px;
}

.bd-status-pill {
    display: inline-flex;
    align-items: center;
    gap: 12px;
    padding: 10px 20px;
    border-radius: 6px;
    font-size: 14px;
    font-weight: 600;
    color: white;
}

.bd-status-ready {
    background: #10b981;
    color: white;
}

.bd-status-paused {
    background: #f59e0b;
    color: white;
}

.bd-status-incall {
    background: #ef4444;
    color: white;
}

.bludialer-status-bar {
    padding: 10px 20px;
    background: #f59e0b;
    color: white;
    border-radius: 6px;
    font-size: 14px;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 12px;
}

.bludialer-status-bar.ready {
    background: #10b981;
}

.bludialer-status-bar.incall {
    background: #ef4444;
}

.bludialer-status-timer {
    font-variant-numeric: tabular-nums;
    font-weight: 700;
}

.bludialer-status-right {
    display: flex;
    align-items: center;
    gap: 16px;
}

.bludialer-queue-box {
    background: white;
    padding: 8px 16px;
    border-radius: 6px;
    font-size: 13px;
    font-weight: 600;
    color: #1e293b;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
}

.bludialer-live-call-btn {
    padding: 8px 16px;
    background: #f59e0b;
    color: white;
    border: none;
    border-radius: 6px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
}

.bludialer-live-call-btn.active {
    background: #10b981;
}

/* Main Content Area */
.bludialer-main-content {
    flex: 1;
    display: flex;
    overflow: hidden;
    gap: 20px;
    padding: 20px;
}

/* Left Sidebar */
.bludialer-sidebar {
    width: 280px;
    background: white;
    border-radius: 8px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    flex-shrink: 0;
}

.bludialer-sidebar-header {
    background: #1a365d;
    color: white;
    padding: 16px;
    font-size: 14px;
    font-weight: 700;
}

.bludialer-sidebar-body {
    padding: 20px;
    flex: 1;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 24px;
}

.bludialer-section-title {
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: #64748b;
    margin-bottom: 12px;
}

.bludialer-manual-dial {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.bludialer-manual-dial-input {
    width: 100%;
    padding: 10px 12px;
    border: 2px solid #e2e8f0;
    border-radius: 6px;
    font-size: 14px;
    box-sizing: border-box;
}

.bludialer-manual-dial-input:focus {
    outline: none;
    border-color: #1a365d;
    box-shadow: 0 0 0 3px rgba(26,54,93,0.1);
}

.bludialer-dial-btn {
    width: 100%;
    padding: 12px;
    background: #1a365d;
    color: white;
    border: none;
    border-radius: 6px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.bludialer-dial-btn:hover {
    background: #2c5282;
    transform: translateY(-1px);
}

.bludialer-dtmf-pad {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 8px;
}

.bludialer-dtmf-btn {
    padding: 16px;
    background: #1a365d;
    color: white;
    border: none;
    border-radius: 6px;
    font-size: 18px;
    font-weight: 700;
    cursor: pointer;
    transition: all 0.2s;
}

.bludialer-dtmf-btn:hover {
    background: #2c5282;
    transform: scale(1.05);
}

.bludialer-sidebar-links {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: auto;
    padding-top: 20px;
    border-top: 1px solid #e2e8f0;
}

.bludialer-sidebar-link {
    padding: 10px 12px;
    color: #1a365d;
    text-decoration: none;
    font-size: 13px;
    font-weight: 600;
    border-radius: 6px;
    transition: all 0.2s;
}

.bludialer-sidebar-link:hover {
    background: #f1f5f9;
    color: #2c5282;
}

/* Center Column - Customer Details */
.bludialer-customer-card {
    flex: 1;
    min-width: 600px;
    background: white;
    border-radius: 8px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.bludialer-card-header {
    background: #1a365d;
    color: white;
    padding: 16px 24px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-shrink: 0;
}

.bludialer-card-title {
    font-size: 16px;
    font-weight: 700;
}

.bludialer-card-body {
    padding: 24px;
    overflow-y: auto;
    flex: 1;
}

.bludialer-customer-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 16px 24px;
}

.bludialer-field-group {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.bludialer-field-label {
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: #64748b;
}

.bludialer-field-value {
    font-size: 14px;
    font-weight: 600;
    color: #1e293b;
    word-break: break-word;
}

.bludialer-field-input {
    padding: 10px 12px;
    border: 2px solid #e2e8f0;
    border-radius: 6px;
    font-size: 14px;
    transition: border-color 0.2s, box-shadow 0.2s;
    background: white;
    width: 100%;
    box-sizing: border-box;
}

.bludialer-field-input:focus {
    outline: none;
    border-color: #1a365d;
    box-shadow: 0 0 0 3px rgba(26,54,93,0.1);
}

.bludialer-field-full {
    grid-column: 1 / -1;
}

/* Right Column - Script Panel */
.bludialer-script-panel {
    width: 400px;
    background: white;
    border-radius: 8px;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    flex-shrink: 0;
}

.bludialer-script-header {
    background: #1a365d;
    color: white;
    padding: 16px 24px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-shrink: 0;
}

.bludialer-script-title {
    font-size: 16px;
    font-weight: 700;
}

.bludialer-script-refresh {
    color: white;
    text-decoration: none;
    font-size: 12px;
    font-weight: 600;
    opacity: 0.9;
    transition: opacity 0.2s;
}

.bludialer-script-refresh:hover {
    opacity: 1;
}

.bludialer-script-content {
    padding: 20px;
    overflow-y: auto;
    flex: 1;
    font-size: 13px;
    line-height: 1.6;
    color: #1e293b;
}

/* Footer */
.bludialer-footer {
    background: white;
    border-top: 1px solid #e2e8f0;
    padding: 12px 24px;
    font-size: 12px;
    color: #64748b;
    text-align: center;
    flex-shrink: 0;
}

/* Responsive */
@media (max-width: 1600px) {
    .bludialer-main-content {
        flex-wrap: wrap;
    }
    
    .bludialer-script-panel {
        width: 100%;
        max-width: 100%;
    }
}

@media (max-width: 1200px) {
    .bludialer-main-content {
        flex-direction: column;
    }
    
    .bludialer-sidebar,
    .bludialer-customer-card,
    .bludialer-script-panel {
        width: 100%;
    }
}

/* ===== ALERT / MODAL PAGES ===== */

.bd-alert-page {
    margin: 0;
    padding: 0;
    font-family: inherit;
}

/* Dimmed background overlay */
.bd-modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.55);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 9999;
}

/* Modal card */
.bd-modal {
    background: #ffffff;
    border-radius: 6px;
    min-width: 360px;
    max-width: 520px;
    box-shadow: 0 14px 40px rgba(0, 0, 0, 0.35);
    overflow: hidden;
}

/* Header bar */
.bd-modal-header {
    background: #133a63;
    color: #ffffff;
    padding: 10px 18px;
    font-weight: 600;
    font-size: 14px;
}

/* Body text */
.bd-modal-body {
    padding: 18px 18px 10px;
    font-size: 14px;
    color: #333333;
    text-align: left;
}

.bd-modal-body b {
    color: #1e293b;
    font-weight: 600;
}

/* Footer with actions */
.bd-modal-footer {
    padding: 0 18px 16px;
    display: flex;
    gap: 10px;
    justify-content: flex-end;
    flex-wrap: wrap;
}

/* Turn existing links into buttons */
.bd-modal-footer a {
    text-decoration: none;
    padding: 8px 16px;
    border-radius: 4px;
    border: none;
    font-size: 13px;
    cursor: pointer;
    display: inline-block;
    transition: all 0.2s;
}

/* Primary destructive/confirm action (e.g. Reset Session, Finish & Disposition) */
.bd-modal-footer a.bd-primary-action {
    background: #e53935;
    color: #ffffff;
}

.bd-modal-footer a.bd-primary-action:hover {
    background: #c62828;
}

/* Secondary action (e.g. Close, Go Back) */
.bd-modal-footer a.bd-secondary-action,
.bd-modal-footer button.bd-secondary-action {
    background: #e0e0e0;
    color: #333333;
}

.bd-modal-footer a.bd-secondary-action:hover,
.bd-modal-footer button.bd-secondary-action:hover {
    background: #d0d0d0;
}

.bd-modal-footer button.bd-primary-action {
    background: #e53935;
    color: #ffffff;
    border: none;
    padding: 8px 16px;
    border-radius: 4px;
    font-size: 13px;
    cursor: pointer;
    transition: all 0.2s;
}

.bd-modal-footer button.bd-primary-action:hover {
    background: #c62828;
}

/* Override existing VICIDIAL styles */
.bludialer-agent-layout .cust_form,
.bludialer-agent-layout .BLUE-form-input {
    padding: 10px 12px;
    border: 2px solid #e2e8f0;
    border-radius: 6px;
    font-size: 14px;
}

.bludialer-agent-layout input[type="text"],
.bludialer-agent-layout input[type="email"],
.bludialer-agent-layout input[type="tel"],
.bludialer-agent-layout select,
.bludialer-agent-layout textarea {
    padding: 10px 12px;
    border: 2px solid #e2e8f0;
    border-radius: 6px;
    font-size: 14px;
    transition: border-color 0.2s, box-shadow 0.2s;
}

.bludialer-agent-layout input:focus,
.bludialer-agent-layout select:focus,
.bludialer-agent-layout textarea:focus {
    outline: none;
    border-color: #1a365d;
    box-shadow: 0 0 0 3px rgba(26,54,93,0.1);
}

/* ===== DISPOSITION MODAL STYLING ===== */
.bd-dispo-modal-overlay {
    position: fixed !important;
    inset: 0 !important;
    background: rgba(0, 0, 0, 0.55) !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    z-index: 9999 !important;
    left: 0 !important;
    top: 0 !important;
    width: 100% !important;
    height: 100% !important;
}

.bd-modal-dispo {
    background: #ffffff;
    border-radius: 8px;
    min-width: 600px;
    max-width: 1000px;
    width: 90%;
    max-height: 90vh;
    box-shadow: 0 14px 40px rgba(0, 0, 0, 0.35);
    overflow: hidden;
    display: flex;
    flex-direction: column;
}

.bd-modal-dispo .bd-modal-header {
    background: #133a63;
    color: #ffffff;
    padding: 14px 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-weight: 600;
    font-size: 15px;
}

.bd-modal-dispo .bd-modal-header-left {
    display: flex;
    align-items: center;
    gap: 10px;
}

.bd-modal-dispo .bd-modal-header-right {
    display: flex;
    align-items: center;
    gap: 16px;
}

.bd-modal-dispo .bd-modal-header-right a {
    color: #ffffff;
    text-decoration: none;
    font-size: 13px;
    padding: 4px 8px;
    border-radius: 4px;
    transition: background 0.2s;
}

.bd-modal-dispo .bd-modal-header-right a:hover {
    background: rgba(255, 255, 255, 0.15);
}

.bd-modal-dispo .bd-modal-body {
    padding: 20px;
    overflow-y: auto;
    flex: 1;
}

.bd-dispo-messages {
    margin-bottom: 16px;
}

.bd-dispo-messages span {
    display: block;
    margin-bottom: 8px;
    font-size: 14px;
}

.bd-dispo-title-row {
    margin-bottom: 16px;
    font-size: 16px;
    font-weight: 600;
    color: #1e293b;
}

.bd-dispo-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
    gap: 10px;
    margin-bottom: 20px;
}

.bd-dispo-option {
    background: #f8f9fa;
    border: 2px solid #e2e8f0;
    border-radius: 6px;
    padding: 12px 16px;
    text-align: left;
    transition: all 0.2s;
    cursor: pointer;
}

.bd-dispo-option:hover {
    border-color: #133a63;
    background: #f0f4f8;
}

.bd-dispo-option-selected {
    background: #e6f2ff !important;
    border-color: #133a63 !important;
    font-weight: 600;
}

.bd-dispo-option-selected a {
    color: #133a63;
}

.bd-dispo-option-disabled {
    opacity: 0.5;
    cursor: not-allowed;
    background: #f5f5f5;
}

.bd-dispo-option-disabled:hover {
    border-color: #e2e8f0;
    background: #f5f5f5;
}

.bd-dispo-option a {
    color: #1e293b;
    text-decoration: none;
    display: block;
    font-size: 14px;
    font-weight: 500;
    font-family: 'Poppins', sans-serif;
}

.bd-dispo-option del {
    color: #94a3b8;
    text-decoration: line-through;
}

.bd-dispo-cb-flag {
    color: #e63946;
    font-weight: 700;
    margin-left: 4px;
}

.bd-dispo-extra {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px solid #e2e8f0;
}

.bd-dispo-pause-checkbox {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    color: #1e293b;
    cursor: pointer;
    font-weight: 500;
}

.bd-dispo-pause-checkbox input[type="checkbox"] {
    width: 18px;
    height: 18px;
    cursor: pointer;
}

.bd-dispo-footer {
    padding: 16px 20px;
    background: #f8f9fa;
    border-top: 1px solid #e2e8f0;
    display: flex;
    gap: 12px;
    justify-content: flex-end;
}

.bd-dispo-footer .bd-primary-action {
    background: #133a63;
    color: #ffffff;
    padding: 10px 24px;
    border-radius: 6px;
    text-decoration: none;
    font-weight: 600;
    font-size: 14px;
    transition: background 0.2s, transform 0.1s;
    font-family: 'Poppins', sans-serif;
}

.bd-dispo-footer .bd-primary-action:hover {
    background: #0f2d4f;
    transform: translateY(-1px);
}

.bd-dispo-footer .bd-secondary-action {
    background: #e2e8f0;
    color: #1e293b;
    padding: 10px 20px;
    border-radius: 6px;
    text-decoration: none;
    font-weight: 500;
    font-size: 14px;
    transition: background 0.2s;
    font-family: 'Poppins', sans-serif;
}

.bd-dispo-footer .bd-secondary-action:hover {
    background: #cbd5e1;
}